Frequently Asked Questions

General

What are Daisy Moon press-on nails?

Daisy Moon nails are premium, handmade press-on nails that offer salon quality manicure in minutes. They adhere directly to your natural nails using our special glue, and are reusable, easy to apply and remove anytime under 10 minutes.

What is included in Daisy Moon press-on kit?

Each kit includes everything you need for a perfect application.

  • 10 premium press-on nails
  • 2 alcohol swab
  • 1 nail file and cuticle stick
  • 2 sheets of sticky tab
  • 1 nail glue

How to apply and remove Daisy Moon press-on nails?

Every Daisy Moon order includes a card with step-by-step instructions, or you can check out at our How to apply and remove page.

How long do Daisy Moon press-on nails last?

  • Temporary wear (with sticky tabs): lasts up to 1 week
  • Long term wear (with nail glue): lasts up to 3 weeks

Actual wear time may vary based on your lifestyle and application technique.

Can I reuse Daisy Moon press-ons?

Absolutely! They are reusable and can be reapplied for multiple short-term wears.

We recommend gently filing away any leftover glue before reapplying for a second or third use.

How to find my size?

Check out our full size guide here.

Shipping

Do you offer international shipping?

Yes we do! You can view the rates at checkout. If you don't see your country listed, please reach out to us for assistance.

How long does shipping take?

Please allow 2-5 business days for us to create your perfect set. Your order will be shipped as soon as your nails are ready.

  • Domestic orders: standard delivery usually takes 1-3 business days.
  • International orders: ranges from 5-20 business days.

Please keep in mind that these are estimated timeframes provided by our carrier, and occasional delays may occur.

Can I track my order?

All orders are tracked, and a tracking number will be emailed to you once your order has been collected by the courier.

Please note that any additional fees due to delivery refusal or multiple failed attempts will be your responsibility.

Do I need to pay for duties & taxes?

Please be aware that we do not cover any additional delivery charges, including custom fees and taxes. We recommend checking your local custom and tax regulations before placing an order if you have any concerns.

Delivery Issues

I am experiencing delivery issues.

If you’re having trouble with non-delivery or your tracking shows that your package was marked as delivered but you haven’t received it, first double-check the shipping address on your order to make sure it’s correct. If the address is accurate, reach out to your local post office right away for assistance in locating your package.

Please note, Daisy Moon Nails is not responsible for packages that the carrier confirms as delivered. We do not offer refunds or credits for packages marked as delivered by the carrier.

I provided the wrong address.

If you’ve entered an incorrect address, please reach out to us as soon as possible with your order number and the correct address. We can update the shipping details as long as your order hasn’t shipped yet.

Once your order has shipped, we’re unable to make any changes. In that case, we suggest contacting the carrier directly to see if they can reroute your package once it reaches the original destination.

Returns & Exchanges

What is the return & exchange policy?

For hygiene reasons, we cannot process exchanges or offer refunds if you’ve changed your mind or wish to switch styles or sizes.

We recommend carefully reviewing your order and referring to our size guide before completing your purchase. Thank you for your understanding.

I received damaged or incorrect item.

If you receive a damaged or incorrect item, please contact us immediately with your order details and photos of the item.